Support was basically useless, felt like shouting into a void
From the moment I needed help, the support felt completely unresponsive and ineffective. I kept calling for telephonic assistance about issues with the dialer and database syncing, but it was as though no one was really listening or trying to solve the problem properly. The whole communication felt mechanical and lacking real attention. Every time I thought something might get fixed, I was left waiting with no meaningful follow-up or clear guidance on what to do next. The automatic updates sometimes caused new glitches, and when I reached out, support was slow to respond or just gave generic advice that didn’t help at all. The sign-up and payment processes were straightforward, but once I started needing real assistance to run the software smoothly, it quickly became apparent that the help available was minimal at best. My experience with their support team was disappointing and frustrating enough that I felt the whole setup was more trouble than it was worth. In one phrase, the support experience felt like shouting into a void.