Support was alright, nothing like I expected really
I didn't go into this expecting anything too spectacular from the support team, so what I got matched that low bar comfortably. They answered my telephonic queries, although not always super detailed or proactive, just enough to move things forward. The training and updates were mostly straightforward, so I didn't require heavy support anyway. Overall, it met my expectations alright but didn't impress beyond that. The sign-up and invoicing steps were as I assumed they would be too — clear but nothing exceptional. So, the outcome was basically that what I expected going in was pretty much what I received, no real surprises or frustrations to speak of. That consistency is perhaps a small positive in itself, even if it wasn't exactly remarkable.