Support was accha, bas timing thodi missing
With my working hours being pretty unusual nowadays, I needed support that matched my schedule. The telephonic support team usually was available when I expected, and most of the time, they were quick in answering queries. Lekin ek baar koi issue tha jo thodi late raat ko aaya, and unfortunately support waale us time available nahi the. Training sessions bhi theek-thaak chal rahe the, aur onboarding process smooth tha. Jo dialer aur calling tools hain, they did their job without any major hiccups. Sign-up aur payment process bhi simple laga, matlab invoice jaldi mil gaya tha and sab clear tha. Lekin agar support ka timing thoda flexible ho jaye toh aur better hota. Database feature bhi kaafi help karta hai, especially jab multiple contacts manage karne ho. So overall, software acha hai, bas support hours thoda expand ho toh perfect rahega.