2 out of 52 of 5Unverified experienceSupport and communication
Support was a mixed bag, setup felt like a lot of work
Honestly, the support felt okay but it wasn’t consistent throughout the setup. Lot of the configuration seemed like a one-off thing that I had to spend serious time on initially. After setting up the database and dialer, ongoing support was minimal, which at first felt like I was on my own. Automatic updates did some good but sometimes created questions I had to call about again. This whole process felt like it needed more dedicated hand-holding rather than just telephonic support here and there. I keep thinking that a more structured follow-up might have made everything less effortful.