Support was a mixed bag, maybe better for patient users
I had some trouble with the dialer software not syncing properly one day, so I reached out to WFHI support. They were polite and eventually helped me fix it but it took longer than I hoped—maybe because my problem was a bit technical. The support team kept good communication, but the back-and-forth stretched out longer than I expected. I appreciate that they didn’t just dismiss my issue and really tried to understand what was wrong. For someone who needs quick fixes, this might feel frustrating, but if you’re okay with some delays and explanations, it could work fine. Their updates have helped reduce bugs over time, so I expect less trouble going forward. In general, I think their support suits users who don’t mind some wait and like detailed help, rather than immediate resolutions.