2 out of 52 of 5Verified customerSupport and communication
Support was a hassle more than a help, honestly
When things started going wrong with the calling tools, I thought I'd get some decent help fast, but the reality was frustrating. The telephonic support took ages to connect and then the answers felt generic, like they weren't fully aware of the issues. I’ll say the database updates did keep coming automatically, which was fine, but beyond that, resolving problems required repeated calls. The communication felt slow and disorganized, making it tough to rely on for urgent assistance. I’d generally warn friends to expect extra patience with the support side of this software, as it definitely doesn’t shine there when trouble comes up.