Support was a grind but managed to get some help
The support during problems wasn’t the smoothest experience for me. When I faced issues with the dialer app not syncing properly to the database, it took several calls to explain exactly what was wrong. The team did eventually help, but I felt I had to put in a lot of my own effort chasing them up. However, on the positive side, whenever they did provide assistance, it was clear and decent enough to fix the specific problem. Still, handling the situation felt like a minor chore because the communication wasn’t very proactive or easy at first. I wish there was a clearer troubleshooting guide that could cut down on the back-and-forth. In the end, the problem got resolved, but the support process felt longer than ideal. I think with a bit more polish, the support system could really improve.