support was a bit of a mixed bag but maybe worth trying again
Honestly, I found the support a bit lacking in detailed guidance so I ended up figuring a lot out myself. Calling tools worked alright, but the dialer sometimes needed some trial to get right. Database was decent but I had to piece together the info on my own frequently. Signing up was straightforward, no complications there, and invoicing felt normal as well. The automatic updates didn’t cause any issues but didn’t add much either. Telephonic support was hit and miss, sometimes helpful and other times sort of vague which left me feeling like I was being pushed to solve problems solo. It’s not a bad setup by any means, just requires patience. I might give it another shot but I’ll be ready to troubleshoot myself more than I expected. So yeah, mixed feelings overall and I’m still on the fence about the whole thing.