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WFHI review

Support was a bit of a back-and-forth, yaar

3 out of 53 of 5Verified purchaseSupport and communication

Support was a bit of a back-and-forth, yaar

Bhai, support ke saath mera experience thoda mixed hi raha. Jab main call lagata tha, toh kabhi-kabhi toh repetition zyada hoti thi, matlab same baatein baar-baar repeat karni padti thi. Kabhi waiting time bhi thoda zyada tha and main soch raha tha ki kya ye process itna lamba hona chahiye? Lekin jo log response dete the, woh usually helpful the, bas unka approach thoda slow tha. On the other hand, dialing tools ke instructions se jab samajh nahi aata tha, toh support se baat kar ke clarification mil jata tha. Lekin overall jo telephonic experience tha, woh ekdum smooth nahi tha, kaafi baar mujhe lagta tha ki thoda wait karna padega aur baar-baar questions repeat karne honge. To bataun toh, itna acha nahi tha, lekin itna bhi bura nahi ki main use chhod doon. Just ek average sa process tha jo thoda better ho sakta tha.

Tanmay Ritika BhatWest Bengal, IndiaExperience: Published:
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