4 out of 54 of 5Unverified experienceSupport and communication
support walked me through in order, mostly
The telephonic support was really helpful and the steps they guided me through were mostly clear and easy to follow. They didn’t jump around randomly but stuck to a sensible sequence, which made the onboarding feel less chaotic. There was a small hiccup when they explained the database feature after the dialer, which could have been the other way around for a smoother flow. Apart from that, the updates and invoicing parts were explained well and I felt comfortable navigating the software by the end of the calls. It felt like they had a structured approach overall, just a tiny room for improvement in how the sequence was ordered.