Support wali feeling thodi flat rahi, purani jagah zyada helpful thi
Yaar, support ki baat karu toh pehle jis jagah ka software istmaal karta tha, wahan thodi zyada friendly aur problem quick solve karne wali team thi. Yahan pe mujhe laga support thoda slow hai aur kabhi kabhi lagta tha jaise banda busy hai. Training acchi thi lekin jab face koi ek doubt aata tha toh help lena thoda cumbersome lagta tha. Phone pe response milta toh bhi clarity itni nahi thi jitni purane system mein thi. Chat ya calls ke beech coordination thoda ajeeb tha, kabhi ek banda pull karta toh kabhi dusra. Overall thodi disappointment hui kyunki main soch raha tha ki same level ka ya better support milega. Lekin software ke features theek the, dialer aur database sahi kaam karte the. Bas support mein thodi kami thi, jo mujhe thoda confuse aur frustrated kar gaya. Wo purani cheez jo mujhe achhi lagi, yahan missing lagi bargad.