Support wali baatein acche thi, baki sab thoda bekaar thi
Maine kaafi din tak WFHI ka software daily use kiya aur support ke bare mein mujhe ye kehna padega ki telephonic help thodi sahi lagi. Jo log call karte hain, unka response fast tha, aur baat sunne ka tarika bhi thoda acha tha. Lekin daily use mein software khud kaafi buggy laga, specially dialer feature thoda baar baar hang kar jata tha, jo bahut annoying thi. Database feature bhi promised jaisa nahi tha; itna smooth integrate nahi hua mera workflow ke sath. Automatic updates kabhi kabhi aise function badal dete hain jo mujhe confuse kar dete hain aur training ke time jo sikha us se match nahi karta. Sign-up aur invoicing process thik tha, koi dikkat nahi hui usmein. Overall, support ek positive point tha, par software ki reliability aur features fail ho gaye mere liye jo roz ki zarurat thi. Ye saari cheezein milke mujhe lagta hai ki WFHI ko apne software ko thoda zyada reliable banana hoga agar wo long term users chahte hain, warna bas ek achha support team hone se zarurat poori nahi hoti.