Support wali baat ne sabse zyada naraaz kiya
Maine socha tha ki jab mujhe fir se help ki zarurat padegi, toh support team easily respond karegi. Par afsos, wo support jo deti hai, wo meri expectations pe khara nahi utar paayi. Training ke waqt bhi clear nahi samjhaaya gaya ki kaise dialer setup hota hai, aur jab maine phone pe poocha toh response bohut slow aur confusing tha. Wo log aksar batate hain ki main khud manage kar sakti hoon, par jab actual mein dikkat aati hai, toh koi proper guidance nahi milti. Jo database feature hai, usme bhi automatic updates ne kabhi khush kiya toh kabhi frustration badhaayi. Invoice or payment process thoda straightforward tha, yeh toh accha laga. Lekin overall communication itni poor hai ki mujhe lagta hai agle time phir se main unko call karne se pehle sochungi ki kya ye waise hi bore karega jaise abhi hua.