4 out of 54 of 5Verified purchaseBilling and payments
support wale log theek the but baar baar repeat karna padta hai
Bhai, billing aur payments mein jab bhi problem aayi, support log theek se respond karte the. Par baar baar wahi baatein samjhani padti hain unko, matlab thoda time waste lagta hai. Invoice ka process thoda confusing tha, toh har baar payment confirmation par calls karne padte the support ko. Wo log patiently sunte hain aur koshish karte hain samajhne ki, lekin mujhe lagta hai unko training mein thoda aur clarity chahiye steps mein. Overall responsiveness achhi thi, par thakawat to hoti hi hai agar baar baar repeat karna pade ki invoice kaha hai ya payment ka status kya hai. Mujhe lagta hai thoda process streamline kar dena chahiye, taki next time easy rahe. Fir bhi kaam pura hua aur support team generally helpful rahi.