Support Wale Ki Wording Thodi Alag Lagi Bas
Mujhe lagta hai ke support mein labeling aur wording kaafi confusing thi. Har baar jab main call karti thi, lagta tha ki explanations se zyada mujhe aur uljhan mein daal diya ja raha hai. Labels aur buttons thode unclear the, especially jab mujhe dialer ke settings samajhne the. Service ka ek acha hissa tha ki support staff phone par time dete the, par baat samajh mein nahi aati thi. Training attempt kiya par wo bhi itna help nahi kar paayi jitna chahiye tha. Signing up aur invoicing thik tha, woh koi problem nahi thi, par poora experience thoda frustrating ban gaya jab baatein clear nahi hui. Mujhe lagta hai basic terms zyada simple honi chahiye thi takki naye users ko jyada time na lagana pade. Waise ek cheez jo sahi thi wo thi ki database feature thoda accessible tha, lekin uske alawa sab thoda confusing tha.