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WFHI review

Support wale baatein samajhane mein complicated the

2 out of 52 of 5Verified customerSupport and communication

Support wale baatein samajhane mein complicated the

Maine support se call ki thi jab mujhe dialer setup mein problem aayi. Unhone initially simple instructions diye, par jab maine follow kiya to phir bhi samajh mein nahi aaya ki correct flow kya hai. Fir maine dubara call kiya aur thoda detailed explanation chahiye tha, jo mila par lagatar paanch minute mein line kat gayi. Phir mujhe call back karna pada, tab saari baatein ek saath batai gayi par wo thoda overwhelming thi. Support staff ne patience dikhaya, par mujhe lagta hai ki shayad unhe thoda aur prakriya streamline karni chahiye. Jo database feature tha, us par bhi mujhe documentation check karna tha, kyunki verbal explanations se poori baat samajh nahi ayi. Overall mujhe lagta hai ki support zyada clear nahi tha, aur agar simple terms mein bataya jata toh acha hota. Main apne doston ko recommend karta to nahi, unless wo thoda extra samajhne ke liye ready ho.

Darshan HegdeJammu and Kashmir, IndiaExperience: Published:
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