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WFHI review

Support wala timing thoda off tha

4 out of 54 of 5Verified customerSupport and communication

Support wala timing thoda off tha

Mujhe laga ki support ka timing mere kaam ke hours ke saath thoda mismatch kar raha tha. Jab main subah mein call kar raha tha, toh kabhi kabhi support team available nahi hoti thi. Lekin ek baar jab timing match hua, toh unka response acha tha aur communication bhi clear tha. Wo patience se meri queries ko samjhte hain aur solution dete hain. Training and onboarding process bhi smoothly chal raha tha, jo ki customer experience ko enhance karta tha. Software ke automatic updates jaldi hoti thi, toh main naye features ke saath updated feel karta tha. Lekin mujhe lagta hai ki support ke working hours ko thoda flexible banana chahiye, taki different time zones mein kaam karne wale log bhi easily assist ho sakein. Dialer ka setup bahut user-friendly tha, aur database feature ne mere contacts manage karne mein madad ki. Overall, support ka quality achha tha, bas timing ke issues ke wajah se thoda cumbersomes feel hua kabhi-kabhi. Payment process smooth tha, invoices clear milti thi aur sign-up flow bhi easy tha. Main kahe sakta hoon ki ye software meri work routine ke liye mostly suit karta hai, par thoda aur adapt karna padega.

Vishal JoshiUttar Pradesh, IndiaExperience: Published:
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