Support wala sabse best tha
Mujhe laga tha ki support level itna fast nahi hoga, par mujhe sach mein chakkar aya jab maine unko call kiya. Pehli baar jab phone uthaaya, vo ekdum politely samjhane lage, aur chit-chat karte karte mera saara problem solve kar diya. Acha ye bhi laga ki woh baar baar mujhe repeat nahi karwaate jaise maine socha tha. Kabhi kabhi lagta tha main confuse ho rahi hoon, magar woh patiently bata rahe the jab tak main ready nahi ho gayi. Aur end mein jo woh check karte ki main samajh pa rahi hoon ya nahi, mujhko bohot appreciate karne wali baat lagi. Matlab main thoda nervous thi start mein, par jab support ne aise samjhaya toh mera confidence badh gaya. Mujhe laga waise toh software complicated lag raha tha, par ye support team ne mere liye kaafi easy bana diya. Shayad isi liye main baar baar inki help line ko use kar rahi thi, jo mujhe laga mere liye ekdum right direction mein tha. Vaqai main, sab se zyada meri expectation ko poora kiya toh woh support wala hisa hi tha.