1 out of 51 of 5Verified purchaseSupport and communication
Support Wala Point Bahut Confusing Tha
Mujhe sabse badi dikkat support aur communication mein hui, specifically jab main telephonic assistance lene ki koshish kar rahi thi. Labels aur instructions bilkul clear nahi the, jisse mujhe samajhne mein kaafi mushkil hui ki kya karna hai next. Dialer use karna ya database feature organize karna jab maine try kiya toh lag raha tha ki jaise sab kuch jumble mein hai. Maine jab support person se baat ki toh unka explanation bhi utna helpful nahi tha, shayad unko bhi exact process achhi tarah samajh mein nahi aaya. Sign-up aur billing process thoda smooth tha bas, lekin is poor communication ne overall experience ko kaafi frustrating bana diya. Agar wording aur labels zyada user-friendly hote toh shayad main zyada aaram se kaam kar pati.