1 out of 51 of 5Unverified experienceSupport and communication
Support wala experience thoda disappointing lagaa
Support system ko maine pehle bhi use kiya tha aur usmein better communication feel hua tha, par yahaan thoda alag tha. Jab help ki zarurat padi to response time thoda zyada lamba lagaa, aur kabhi kabhi jo solutions diye woh mere issues ko poori tarah cover nahi kar paaye. Calling tools mein bhi kuch disruptions aaye jinhe samajhna mushkil tha, aur feedback dene ke baad bhi lag raha tha ki issue jaldi se resolve nahi hua. Overall, mujhe thoda frustration mehsoos hua kyunki main expect karti thi ki support jyada proactive rahega, especially jab mujhe software use karna tha bina zyada dikkat ke.