Support wala experience kuch confusing tha
Meri expectation thi ki jab mujhe support milega toh sab kuch clear hoga lekin yeh process kaafi confusing laga. Jab training chal rahi thi toh explanations simple nahi the, thoda unclear communication tha jisse mujhe zyada samajh nahi aaya ki main kya kar rahi hoon. Automatic updates ke wajah se kuch naye changes aaye, par uske baare mein jo bataya gaya tha woh straightforward nahi tha. Ek achhi baat yeh thi ki telephonic support kaafi responsive tha, kam se kam kisi ne toh mera call attend kiya. Lekin overall jo onboarding flow tha woh jyada intuitive nahi lag raha tha mujhe. Billing aur payment process mein bhi kuch unexpected steps aaye jisse thoda time laga samajhne mein. Mujhe lagta hai ki explanation mein clarity aur thodi improvement ho sakti thi, warna main shayad thoda frustrated feel kar rahi thi. Isiliye main overall itna positive review nahi kar sakti, thodi confusion thi lekin ek service thi jo theek kaam kar rahi thi.