Support wala ekdum frustration ki baat thi
Jab main support ko call kiya, toh unki baat samajh mein nahi aayi. Bahut baar try kiya unko explain karne ki, magar response bahut slow and confusing tha. Mujhe laga main apni problem saaf-saaf bata nahi pa rahi hoon, jo mujhe bahut irritate karta tha. Support team se jo bhi baatein hui, main confident kabhi nahi ho paayi ki mera issue jaldi solve hoga. Training ke dauran bhi mushkil hui, kyunki unhone jo explain kiya tha woh mere liye clear nahi tha. Software use karne ke baad bhi lag raha tha ki main adhura hi chhodi hui baat ko pura kar paungi. Dialer aur database features ache the, par support ki kami ne mera experience kharab kar diya. Signing up aur payment process theek tha, par jab problem aaye, toh communication aisa tha jaise mujhe ignore kiya ja raha ho. Aakhir tak confident feel karna mushkil tha mujhe; bas time waste jaisa laga.