Support wala ekdum best tha yaar
Honestly, jab bhi mujhe support contact karna pada toh wo help wale log bade chill the, ekdum samajhdar. Kabhi bhi lagta tha ki asli banda baat kar raha hai na ki robot, aur ye baat hi alag hai. Mein editing tools pe fase hua tha ek baar, toh dialer aur database me thoda confusion ho gaya tha, support ne phone pe shanti se samjhaya ki kaise karna hai. Baaki software updates bhi automatically hote rahe, mujhe kuch karna pada hi nahi uske liye. Mujhe lagta hai agle baar bhi jab koi dikkat aayegi, toh fir se help lunga, kyunki unka way of communication PGI se different tha. Luq me yeh tha ki woh itna patience se bata rahe the, baar baar samjhane ke bajaye, mujhe ye process samajh me aaya. Overall jo support experience tha, usse mein kabhi nahi bhoolunga, especially unka consistent follow-up. Matlab, ease of use me iss point ne mera impression set kiya, baki sab good tha but wahi sabse zyada pasand aaya.