Support wait times aur repeat calls ne frustration badha diya
Maine WFHI ka telephonic support kaafi baar call kiya, par unfortunately, asli fayda bahut kam hua. Most of the calls mein mujhe bohot wait karna padta tha aur kai baar poochhe gaye sawaalon ko baar baar repeat karna padta tha, jo kaafi frustrating tha. Jo training resources mile they, wo helpful the, par jab live support ki zarurat thi, toh response slow tha. Payment aur sign-up process toh theek thi, aur software updates automatic aate rahe, but jab issues aaye toh unka turant solution nahi mila. Dialer software mein kabhi kabhi connectivity problems aayi aur database syncing mein bhi delayed updates hue. Overall, support experience ko lekar disappointment thi kyunki mera samay waste hua aur baar baar same baatein dobara repeat karni padti thi. Agar support faster aur proactive hota toh ye software mera kaam zyada asaani se karwa pata.