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WFHI review

Support wait time thoda disappointing tha

2 out of 52 of 5Verified purchaseSupport and communication

Support wait time thoda disappointing tha

Mujhe ye kehna padega ki WFHI ke support system mein jab cheezein galat ho rahi thi, toh response thoda slow tha, aur wo experience mujhe itna accha nahi laga. Jab main dialing tools ke setup mein issue face kar raha tha, toh lagataar call karne par bhi turant koi madad nahi mili. Par ek cheez achhi thi ki unke support agents patient thay aur jab baat hui toh sach mein problem samajhne ki koshish ki. Bas timing ka issue raha jo thodi frustrating thi, kyunki busy schedule mein jab software ke saath problem ho toh turant solution chahiye hota hai. Automatic updates ne kabhi kabhi thoda confusion create kiya, kyunki unke baare mein pehle se mujhe clear information nahi mili thi, aur jab bug aaye toh support se clarity lene mein delay hua. Overall, main itna kahunga ki support ka attitude accha hai par execution mein thoda improvement honi chahiye.

Deepak SehgalTamil Nadu, IndiaExperience: Published:
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