Support waise toh theek thi, bas thoda zyada repeat hua
Jab maine support ko call kiya toh sab waqt thoda patience rakhna pada. Matlab, ek baar toh lag raha tha ki tumne pehle se hi sab bata diya hai, fir bhi baar-baar wahi cheez repeat karni padti thi. Lekin jo baat achhi lagi, woh yeh ki vo log telephonic support pe available the aur priority assistance bhi theek thi. Waiting time zyada lamba nahi tha, par ek do baar aisa laga ki mujhe thoda jaldi reply chahiye tha. Maine training bhi complete ki thi, to mujhe pata tha ki software ke features kya hain, lekin phir bhi koi doubt aaya toh woh samjhaane mein support ne acha time diya. Database feature ka use kar raha hoon apni workflow ke liye, aur uss aspect mein software kaafi useful hai, toh overall software aur training dono kaafi helpful rahe hain. Sign-up process thoda smooth tha, par invoicing mein thoda time laga samajhne mein, kyunki mujhe pehli baar aise software ka use karna tha. Automatic updates ke baad kuch functionalities thodi better ho gayi, jo accha experience tha. Agar main kisi dost ko bataun toh main kahunga ki support achha hai lekin thoda patience rakho warna frustration ho sakti hai. Bas thoda aur quick aur kam repetition hoti toh perfect hota. Par fir bhi mera 4 star isi liye hai, kyunki pura experience satisfying tha, sirf chhoti si dikkat thi jo main handle kar sakta tha.