Support waise toh theek hai, par ek chhota sa issue hai
Maine lagbhag ek hafte tak daily support team ko call kiya aur generally communication kaafi smooth thi. Unki response timing acchi thi aur zyada wait nahi karna padta. Lekin daily basis par jab main unhe technical queries puchti thi, toh kabhi kabhi explanations thode confusing lage, jisme mujhe baar-baar clarify karna padta tha. Mera kaam jyada complicated nahi tha, toh mujhe laga ki thoda aur simple language mein samjhana chahiye tha. Training ke baad jo onboarding process chalu hua, usme unka automatic update feature kaafi helpful raha, jis se mujhe baar baar naye features ko manually update karne ki zarurat nahi padi. Poora setup mujhe theek laga aur unka dialer acha kaam karta raha, bina kisi serious glitch ke. Lekin haan, agar aap detailed clarification ke liye depend ho toh kabhi thoda patience rakhna padega, kyunki kabhi-kabhi support personnel thoda tezi mein baat karte hain.