Support waise toh tha, par mujhe samajh nahi aaya
Maine jab telephonic support se contact kiya toh ek moment aisa tha jab mujhe lag raha tha ki support person meri baat samajhne mein thoda confused hai. Wording aur labels use karte waqt woh clearly explain nahi kar pa rahe the ki mere issue ka solution kya hai. Baaki communication thoda vague tha, aur main exact samajh nahi paayi ki kaun se steps lene hain. Phone pe patience toh tha, par clarity ki kami mujhe frustrating lagi. Shayed hi main dubara isi tarah support lene ki koshish karungi, kyunki mujhe lagta hai ki har issue ke liye sabhi team members ko baariki se training dena chahiye taaki communication better ho sake. Thoda samajh aata toh aur acha lagta, abhi ke liye main hesitant hoon ki future mein phir se ye process use karoon ya nahi.