Support waise theek thi, par kuch kami bhi thi
Mujhe lagta hai ki support thik-thak thi, matlab jab main call kiya tha toh response mila aur kuch sawalat ke jawab bhi diye gaye, lekin thoda sa late tha sometimes. Training mein jo instructions diye gaye they, woh samajhne mein theek rahe, par jab main phir se help leni chahungi next time toh thoda confusion ho sakta hai. Billing aur invoicing ka process clear tha, aur software ka dialer bhi kaam to acha karta hai generally. Lekin support mein kabhi kabhi jo waiting hoti hai vo thodi frustrating lagti hai aur woh bhi agar simple sawaal ka jawab dene mein zyada time lagta hai toh. Database feature theek tha, aur automatic updates se software slow nahi hota tha, jo ek plus point hai. Overall, main appreciate karti hoon ki support team helpful hone ki koshish karti hai, par mujhe lagta hai jitni smooth assistance mile woh thodi improve karni chahiye, warna next baar thoda doubt hoga ki main same service use karungi ya nahi.