Support waise nahi mila jaise expect kar rahi thi
Mujhe lagta tha ki telephonic support se jab bhi phone karungi toh mere doubts jaldi solve ho jayenge aur kisi professional tarike se baat hogi. Lekin jab maine actual mein call kiya, to jo response aaya wo mujhse match nahi karta tha meri expectations ke saath. Pehle toh main line par thodi der wait kar rahi thi aur koi clear communication nahi thi ki aapka call kab attend hoga. Jab call attend hua, tab bhi mujhe lag raha tha ki mera query samajhne mein unhe mushkil ho rahi thi. Aap sochiye jab database ya dialer mein technical problem aati hai toh normal hota hai ki help jaldi mile, par yahan support mein delay aur kisi tarah ki urgency nahi dikhi. Mujhe kisi tarah ka step by step help bhi nahi mila, jisse main easily apna kaam chala sakoon. Training aur software ke baare mein toh thoda thoda samajh paayi, par support mein jo ek service expect karte hain woh yahaan mujhe nahi mili. Toh overall mujhe lagta hai yeh process mera kaam aage badhane mein zyada madadgar nahi tha.