Support waise nahi chala jaise expect karta tha
Bhai, main batata hoon, software ka support poore hafta mein bahut ajeeb raha. Pehli baar jab call kiya toh laga sab theek hai, par baad mein daily use mein kafi problems aayi jinhe solve karwane mein support slow tha. Kabhi response milta tha, par uska matlab yeh nahi ki issue fix bhi ho gaya. Main toh soch raha tha ki agar regular updates automatic aayengi toh acha rahega, par wo bhi kuch bugs ke sath aata tha. Dialer aur database mein glitches aate rahe, aur jab support ko bataya toh baar baar follow-up karna padta tha. Ye baat frustrated karti thi, matlab main roz roz call karke wait nahi kar sakta. Training thodi si basic thi, usse zyada help nahi milti support se. Payment process toh thik tha, par wo bhi dhyaan dena tha agar support acha hota. Overall, mujhe laga ki software chalega toh sahi, par daily support nahi mila toh main use continu nahi kar paunga.