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WFHI review

Support waise hi tha jaise expect karti thi

4 out of 54 of 5Verified purchaseSupport and communication

Support waise hi tha jaise expect karti thi

Support aur communication ka experience thoda understated raha, jaise main apne doston ko batane wali hoon. Jab maine telephonic support call kiya, toh response thik tha. Zyada jaldi answer nahi hua, par jo bhi mila woh honest aur clear tha. Support team se jo baat hui, wo basic queries ke solution de paayi, par koi extra help ya advanced tips nahi mili. Jo maine expect kiya tha usse match karta tha, matlab zyada surprise nahi mila, lekin disappointed bhi nahi thi. Software ki updates bhi regular aati rahi aur automatically install ho gayi, isse kaafi help mili. Database feature theek kaam karta raha, aur calling tools me bhi basic functions smoothly chale. Overall mujhe lagta hai ki support team thodi aur proactive ho sakti thi, kyunki kabhi kabhi response thoda late mila jiski wajah se confusion hua. Par ek tarah se, jo promise kiya tha, usi level ka service mila, isliye main is experience ko average se thoda upar samajhti hoon.

Kavya LalOdisha, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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