Support waise expect nahi kiya tha, lekin disappointing raha
Maine socha tha ki jab bhi mujhe support ki zarurat padegi, toh main asaani se help le paunga lekin mera experience kuch aur hi raha. Pehle mujhe software setup mein dikkat hui thi, dialer ko configure karte waqt jo steps diye the wo thode confusing the. Phir main unke telephonic support se sampark kiya, jahan mujhe socha tha ki timely aur knowledgeable help milegi, par mujhe baar baar explanations dobara sunani pad rahi thi. Call queues zyada time leti thi aur kabhi kabar funda samajhne mein support waale bhi time lete the. Automated updates ke baad kuch features properly kaam nahi kar rahe the, mujhe fir se support se contact karna pada. Invoice process bhi thoda delayed tha, jo add kar raha tha frustration. Mujhe lagta hai ki agli baar mujhe shayad isi support se phir rely nahi karna chahiye kyunki mera pura verteela experience disappointing tha. Software doosri cheezein achhi thi, par support ki wajah se mera workflow ruk gaya tha aur ye good sign nahi hai agar main kisi software tool ke saath kaam kar raha hoon.