2 out of 52 of 5Verified customerSupport and communication
Support Waisa Nahi Tha Jaisa Expect Kiya Tha
Mujhe laga tha ki agar problem aayi toh wo turant solve karenge, par support experience pura plan ke mutabiq nahi tha. Pehle call mein response sahi tha, training ki baatein samajh aayi, lekin baad mein jab update ke changes aaye, toh support ko samjhane aur solution dene mein kaafi time laga. Mujhe bar bar call karni padi aur har baar process samjhaya gaya, jo ki frustrating tha. Agli baar agar help chahiye, toh sochna padega ki wo equally helpful rahenge ya nahi. Overall, mujhe support se thoda disappointment hua, bas billing handle karna theek tha.