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WFHI review

Support waale response thoda late aur confusing tha

2 out of 52 of 5Unverified experienceSupport and communication

Support waale response thoda late aur confusing tha

Pehli baar jab maine support se baat ki, unhone matter ko samajhne mein thoda waqt liya. Jabhi galti hui, mujhe laga ki communication thoda slow tha, aur baar-baar problem ko samjhaana padta tha. Phone pe baat karte waqt clarity nahi hoti thi, aur mujhe lagta hai ki thoda better coordination chahiye tha unka jo handle kar raha tha. Kahi baar unhone aise solutions diye jo mere liye kaam nahi aaye, aur mujhe fir se apni baat dubara repeat karni padi. Ye cheez frustrating thi. Lekin ek baar update ke baad wohi problem solve ho gayi thi, toh issi point par main thoda appreciate karti hoon ki kabhi kabhi solution sahi bhi hota hai. Bas overall lagta hai ki support process mein communication thoda behtar ho sakta hai, taki hum jaldi se apne queries resolve kar saken.

Sanchita MalhotraTamil Nadu, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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