Support usually slow but once got a quick callback
I mostly found the training and onboarding support to be slow and not very responsive to my questions. It felt like I was waiting too long to get any useful assistance. However, there was one time when I reached out with an urgent query, and surprisingly, I got a quick callback which helped me sort out the immediate problem. Aside from that one incident, the general pace of support felt sluggish. The software itself didn’t make things easier because sometimes the updates would throw minor hitches that I couldn’t fix without help. Signing up was okay but not very smooth, and getting invoices wasn’t always straightforward. To sum it up to a friend, I might say the support was mostly dragging its feet except for that one time they pulled through. So, this is not something I can wholeheartedly recommend as is.