support ummid se alag tha
Maine socha tha ki support thoda zyada helpful hoga aur mera har sawal jaldi se clear ho jayega. Par jab maine contact kiya toh lage support utna organized nahi tha jitna maine expect kiya tha. Baar baar mujhe apni baat repeat karni padti thi jo thodi frustrating thi. Lagta tha shayad team ke paas proper information nahi hai ya wo mere inquiry spool mein lost thi. Ye mujhe samajhna mushkil tha ki kya yeh mera fault tha ya unka system ka issue. Jo wait time tha wo bhi kabhi kabhi unnecessarily lamba laga, jisme mera kaam ruk gaya tha. Mujhe laga tha ki jab mein kisi call par hoon toh ek baar hi clear solution mil jayega, par baar baar same baatein dobara sunni pad rahi thi. Main ye nahi keh raha ki support bilkul bhi madad nahi ki, par mera anubhav kuch ummid se piche tha aur support jyada predictable aur confident hona chahiye tha.