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WFHI review

Support try karti hai, par thodi clarity missing thi

3 out of 53 of 5Verified purchaseSupport and communication

Support try karti hai, par thodi clarity missing thi

Mujhe lagta hai ki support kaafi responsive thi jab problems aaye, but kuch cheezein missing thi jo mujhe thoda confusion mein daal diya hai. Jab mera dialer connection thoda glitch kar raha tha, to support team ne timely response diya jo maine appreciate kiya, lekin solution thoda delayed tha. Mujhe pata chala ki database se related kuch issues hain, jisko samajhne mein bhi support se zyada guide milna chahiye tha. Support ke phone calls friendly the, magar technical cheezein samjhane mein clarity kam thi. Automatic updates ne kuch naye features laaye lekin unka detail brief nahi mila, jisse mujhe sochna padha ki kya change hua hai. Sign-up aur invoice process smooth tha, koi dikkat nahi thi usme. Overall toh, support positive hi rahi, par complete clarity nahi thi, jo mujhe thoda missing laga jab bhi kuch galat hua, specially jab mujhe exact root cause samajhna tha. Aise mein, thoda aur thorough guidance chahti thi main for future issues.

Rekha MalikTelangana, IndiaExperience: Published:
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