3 out of 53 of 5Unverified experienceSupport and communication
Support try karta hai, par missing tha waqt pe follow-up
Bhai, mujhe lagta hai support system mein kahi-kahi accha kaam ho raha tha, par phir bhi kuch kami thi jo thodi ajeeb lagi. Jab mujhe koi problem face karni padi calling tools mein, toh unhone telephonic support pe milkar help ki, jo badiya tha. Par phir bhi, kuch issues the jinpe timely follow-up nahi hua, jisse mujhe khud dobara contact karna padh gaya, jo thoda frustrating tha. Wo database ka update jo automatic hota raha, wo to smooth chal raha tha lekin jab baat thodi complicated ho gayi toh support thoda slow pada. Waisa toh overall experience theek hi raha, bas kabhi kabhi lagta hai agar thoda zyada proactive approach hoti toh better hota. Shayad main expect kar raha tha ki problems jaldi solve hongi, par aisa hamesha nahi hua.