4 out of 54 of 5Verified customerSupport and communication
Support tried hard but syncing with my hours was tricky
The support team was willing and often available during my working hours, but coordinating calls sometimes required extra effort on my side. Since my work schedule involves some late evenings, I needed assistance around those times, which wasn’t always possible. Occasionally, I had to adjust my working hours to catch support when they were active, which was inconvenient. The training videos and onboarding flow helped reduce the need for frequent support calls after the first period. Payment and invoicing were mostly automated, so I didn't have to take much action there. Overall, while the support tried hard to fit my schedule, I found it took more effort than I expected to synchronize properly with their availability.