3 out of 53 of 5Verified purchaseSupport and communication
Support tried but missed some key follow-up
When I faced troubles with the calling tools initially, the support team responded fairly quickly with some troubleshooting steps. They walked me through checking the dialer settings and suggested restart options. However, after that, I didn’t get much follow-up to confirm whether my problem was resolved or to offer any further assistance. It felt like the communication stopped too soon, even though I was still facing occasional glitches in the database syncing. The knowledge base was somewhat helpful, but not detailed enough to solve all issues by myself. Overall, the support was present but lacked consistent care to ensure complete resolution, which was what I really needed.