Support totally fumbled when things went sideways
Honestly, yaar, support was a total letdown when my system started acting up. I called multiple times hoping to get a quick fix but mostly had to explain the problem over and over without real solutions. It felt like the people on the other end didn't really understand what was going wrong or how to help me. At one point, they promised a callback which never happened, and I was left stuck trying to figure out the dialer and database on my own. It’s so frustrating when you expect decent telephonic support and all you get is vague answers and waiting around. Plus, the automatic updates didn’t solve any issues; actually some bugs got worse after them. I was really hoping they’d step in better but instead I spent hours frustrated chatting with friends about what a mess this was. Definitely not something I’d recommend to someone who needs reliable help when stuff doesn’t work right.