Support tops what I’d used before, easy and chill
Honestly, comparing the support I got with WFHI against what I used before just makes me prefer this one way more. The telephone help is straightforward and not like you’re talking to some scripted bot. I liked that the people on the other side actually seemed to understand what I was saying, and they explained things without making it complicated or rushed. There was this one time when I had an issue with the dialer setup, and they were patient enough to walk me through everything step by step, which I really appreciated. Unlike some previous experiences where you get bounced around or the agents talk in jargon, this was relaxed and helpful. The updates to the software didn't mess anything up, and the support team quickly answered when I asked about the new features. All in all, the help I got felt personal and efficient, and I’d say it’s definitely a strong point compared to my past experiences using similar software.