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WFHI review

Support took way too long, won’t try help again

1 out of 51 of 5Unverified experienceSupport and communication

Support took way too long, won’t try help again

I reached out to support expecting quick guidance on how to configure the dialer tool properly, but the response times were disappointingly long. After waiting several days for callbacks and follow-ups, the help I received was minimal and didn't fully resolve my issue. Given how slow and inefficient the communication was, I’d rather avoid relying on support in the future. It seems like they can assist eventually, but the delays make it impractical to count on their help for urgent problems. I was hoping for smoother and faster responses during onboarding, but this experience really dampened my confidence in their support team. Next time, I think I’ll try to figure things out on my own rather than calling again.

Sunil RanaOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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