Support took way too long to respond yaar
Yaar, I was expecting that agar kuch problem hogi toh support jaldi se help karenge, par kaafi time laga. Main call karke wait mein tha tab bhi koi jaldi reply nahi mila. Matlab, main soch raha tha ki thoda fast response milega, lekin wo chiz nahi hui. Woh dialer bhi kabhi kabhi slow tha, aur mujhe repeat karna padta tha apni baat. Thoda frustrating tha kyunki main bas chah raha tha ki meri queries fix ho jaayein jaldi. Training ke during bhi kuch steps unclear lage mujhe, toh jab technical help se baat kar raha tha toh samajh mein nahi aaya woh sab kuch itni der kyun le raha hai. Database feature thik tha, aur software ko samajhne mein thodi madad mili, par kaise support system ka speed improve ho sakta hai ye soch raha hoon main. End mein confidence thoda kam ho gaya ki kisi bhi dikkat pe turant madad milegi. Overall toh theek tha, par haan thoda better ho sakta tha support ka time management.