Honestly, dealing with support was a real waiting game. I found myself explaining the same issue ove

Honestly, dealing with support was a real waiting game. I found myself explaining the same issue ove

Honestly, dealing with support was a real waiting game. I found myself explaining the same issue over and over again without getting anywhere quickly. The telephonic assistance involved long holds and repeating the problem multiple times, which drained a lot of time I didn’t have. Automatic updates would come in between without any heads up, slightly disrupting my workflow. The calling tools and dialer worked okay but nothing exceptional, and the database feature was helpful enough once set up. Signing up and the payment process were smooth, thankfully, but once I hit the support phase, the delays became frustrating. I expected quicker resolutions, but instead it felt like a loop of repetitive explanations and delay. The training and onboarding provided a decent start, yet reaching support for ongoing help was the major downside. Overall, it took way longer than I thought to get answers, mainly because of the repetition and waiting throughout my calls.