I found the support experience pretty frustrating because it often took a long time to get any respo

I found the support experience pretty frustrating because it often took a long time to get any respo

I found the support experience pretty frustrating because it often took a long time to get any response. When I reached out for help setting up the dialer and understanding some database features, the delay slowed me down a lot. I will say the support staff were generally polite and tried to assist when they eventually got back to me, but waiting that long wasn't what I expected. It made working through the onboarding feel harder than necessary since you really need quick answers to keep moving. I'm not sure if the automatic updates helped much during this time, since I was stuck waiting to gain access to some features due to the slow support feedback.