I've had to explain my issues multiple times to the support team, and each time their responses took

I've had to explain my issues multiple times to the support team, and each time their responses took

I've had to explain my issues multiple times to the support team, and each time their responses took far too long to come back. I tried calling several times, and even after waiting on the line, the help I expected was nowhere near timely. It was frustrating going through the whole explanation again, hoping this time it would be sorted. But every time I got a delayed reply that didn't resolve my problems efficiently. I understand the software might be complex, but support's responsiveness is crucial when you get stuck. The communication felt like passing the buck every time, spending more time waiting than actually fixing the issue. I tried being patient, but I am weary now of how long it takes just to get some basic help over the phone. Overall, this delay in support interaction made my whole experience really frustrating and left me doubting if I’ll rely on this service again without a significant improvement in their response time.