Support took way too long to get through
I've had to reach out to customer support multiple times now, and honestly, the prolonged wait times and slow resolutions made me quite frustrated. Each time I called, the wait before even speaking to an agent was excessive. When finally connected, the explanations were sometimes repetitive, as if they expected me not to remember previous calls. This entire drawn-out process left me weary, and I am not convinced that future issues will be handled more efficiently. The only positive is that the support staff themselves were polite, but the considerable time taken to address my concerns makes me reluctant to rely on them should I require help again. It's draining to invest so much time just to get basic answers on software usage or account questions.