Support took way too long and lots of repeats
I'm honestly not sure if I'm missing something or if the support just wasn't up to the mark. Every time I called for help, I had to repeat my issue multiple times to different people, and it felt like nobody was really listening. Sometimes I was on hold for quite a while, waiting for someone who could actually resolve my problem. It was frustrating because I expected quicker and clearer communication. The dialer and calling tools wouldn't work as expected, and I needed guidance which was slow to come. It felt like the support was more about giving generic responses rather than understanding the exact problem. I kept hoping the training or manuals would explain things better, but even that wasn't very clear in some parts. So overall, the time spent trying to get help was way too long and draining, and it left me quite disappointed. I wish the support system was smoother and less repetitive.